Tel & Fax: 1-888-880-8283       E-Mail: info@laptopintocash.com

How It Works: FAQ

What is LaptopsIntoCash?

LaptopsIntoCash is a company that offers a fast, reliable and hassle free method of turning your laptop into cash.

What does LaptopsIntoCash buy?

Currently we purchase exclusively laptops listed on our online estimator (mostly manufactured in 2005 and later). If your laptop is not listed, you can submit a request with detailed information (brand, model, year manufactured and condition) to the best of your knowledge through our Contact Us form and we’ll reply with an offer as soon as possible.

Do you work with private individuals or companies?

Most of our customers are private individuals, who need to sell a laptop that they no longer use or that they do not want to invest into (repair is too expensive). However we welcome any business that needs to sell larger quantities of laptops. If you represent a business, please, submit a request with details through our Contact Us form and we'll reply with an offer as soon as possible.

How does it work?

Follow the three easy steps on our Instant Quote estimator to receive your cash offer. If you accept the offer you can fill out one simple form – Name, Mailing Address and E-mail. We will ship a box to you containing a pre-paid return label and instructions. There is no cost to you. Simply pack the laptop following the instructions and drop the box off at the nearest FedEx pickup location. We recommend you ship your laptop to us within 7 days otherwise the return shipping label may be cancelled. As soon as we receive the laptop it will be inspected and we will send you a check using the name and address submitted with the quote.

Are There Any Hidden Costs?

Customers pay nothing. LaptopsIntoCash provides the protective packaging and pays for shipping both ways. The whole process is ABSOLUTELY FREE to you.

When Do I Get Paid?

From the moment customer submits a quote it takes one business day to process it and send out the box for the laptop. It takes approximately 3-5 business days for the package to arrive (empty box from us to the customer) and 3-5 business days to receive the laptop from the customer, so it is important that the customer sends out the box as soon as possible. Once the laptop is delivered to us we check the accuracy of the information provided in the quote and send out the check within one business day. From that point it takes 2-5days for the check to be delivered to the customer via USPS mail.

So, in general, it takes 2-3 weeks from the moment the customer submits a quote to the moment the customer receives a check.

What is the OVERNIGHT CHECK option?

We offer you an option to overnight your check. Once your laptop has been inspected we will email you the results and ask you to confirm your mailing address information. In your response you may state that you would like your check sent via Priority Overnight mail. Should you take advantage of this option, $20 will be deducted from the final quote amount. The check will be sent out within one business day of your request.

Should I delete sensitive information that I have on my hard drive?

ANY information you have stored on the Hard Disk Drive of your laptop is IMMEDIATELY deleted. We format every hard drive when the laptop is processed. You don’t have to worry about erasing any sensitive information: we will do it as soon as we receive your laptop.

What happens with the personal information that I enter when I submit my quote?

LaptopsIntoCash respects your privacy and is committed to protecting it. Our website is structured so that, in general, you can visit LaptopsIntoCash on the Web without identifying yourself or revealing any personal information.

However, when you submit a quote and request that the packaging for your laptop be sent to you, you must provide personally identifiable information (such as your name, address and e-mail) this is necessary for the successful processing of your order. The personal information you provide is used solely for the purpose of completing your order (creating the shipping labels and sending a check). We take the trust you place in us seriously. LaptopsIntoCash will not sell, rent or lease your personal information to others.

Please, read our full Privacy Statement here.

How can I be sure that my personal information will be secure on your server?

LaptopsIntoCash is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure appropriate use of the information, LaptopsIntoCash has proper physical and managerial procedures in place to safeguard the information we collect.

When collecting your personally identifiable information we use Secure Sockets Layer (SSL) encryption provided by VeriSign, the industry leader in providing the secure operation of Web sites worldwide. SSL encryption is designed to make the information unreadable by anyone but us.

I Still Have a Question

If you didn’t find an answer to your questions in the paragraphs above, feel free to submit any question, comment or request through our Contact Us form or email us directly at info@laptopsintocash.com and we'll reply as soon as possible.